TRADESHIFT - System Status:

The platform is experiencing some issues - we are very sorry about it. Our engineers are already working on stabilizing the system. If you would like to get live updates on the status please subscribe on our status page here.

Welcome to the Eramet Group's supplier invoicing platform!

We invite you to send and track the status of your documents (invoices and credit notes) directly on our new dematerialization platform. 

This new process for sending your documents (invoices and credit notes) will allow us to be more efficient by securing and accelerating the processing of your documents.

Gradually, this platform will become the only channel for sending your invoices, credit notes and deposits. 

Thus, the Eramet group and its project team will implement the necessary resources to support you in this transition. 

We look forward to working with you on this platform.
Learn more

Benefits of using Tradeshift


Tradeshift increases invoicing accuracy and improves visibility to the payment process and status through an easy-to-use web-based platform.


DocIcon

Send free invoices

Create invoices that are simple and professional quickly and easily

CloudIcon

Sustainability

Environmentally friendly invoicing

DevicesIcon

Transparency

Visibility into the invoicing process

Invoicing methods

Tradeshift has made it possible and easy for any business to invoice their customers - no matter the invoice volume. Depending on the volume of invoices you send, we recommend the following options:


1.

The ‘Web Interface’ method - for lower volume suppliers
Using the intuitive and fast invoice creation tool in the Tradeshift platform, invoicing has never been simpler! Choose your customer, fill in your invoice details, and send! See here for a guide on using the invoice creation tool

2.

Sending PDF invoices via Tradeshift
Using one of these methods, you can transfer your PDF invoices to your customer either via email or through an integration, which will convert your file to the native Tradeshift format. You can read about these methods here.

3.

Integrated solutions - for larger volume Suppliers
For large invoice volumes, we recommend that you integrate your accounting software with the Tradeshfit platform, sending invoices via file transfer protocols or API. Read this article for more information!

Validation Rules

Validation rules have been set up by Eramet Group to reduce the number of queries relating to invoices which can delay payments.


These rules ensure that all necessary information is included on your invoices.


Details of the rules for Eramet Group can be found here.

Need help?

KB icon
Knowledge Base

Once you have activated your account, you will be able to access Support articles by clicking on the Knowledge Base icon above.

assistance icon
Assistance

If you have technical questions, click on the icon above to submit your query and our Support team will be happy to assist you.

If you need assistance or have any questions specifically related to Eramet Group procedures, please feel free to send an email to: supporttradeshift@eramet.com

Important note!

Please provide the email addresses with comma ',' separated
Request subject must filled out.
Request description must be filled out. Please be as detailed and descriptive as possible.
Attachment required
You can add up to 10 attachments. Each attachment size must be under 20M

New Request

All fields signaled with * (star) are required in order to submit your request
Request subject must be at least 10 characters long
Request description must be at least 100 characters long. Please be as detailed and descriptive as possible
You can add up to 10 attachments. Each attachment size must be under 20M

Your session has expired. Please click on refresh session so you can resume browsing the support applications. Thank you.